Terms of Service

Welcome to ZAN USA. These Terms of Service govern your access to and use of shopzanusa.com and the products and services offered through our website. By visiting our website or making a purchase, you agree to these Terms of Service and our applicable store policies.

Please read these terms carefully before using our website. If you do not agree with these terms, please discontinue use of our website.

1. General Information

ZAN USA operates this online store to offer a curated selection of jewelry and fashion accessories, including rings, necklaces, earrings, bracelets, anklets, jewelry sets, and handbags.

Throughout these Terms of Service, “ZAN USA,” “we,” “us,” and “our” refer to ZAN USA. The terms “you” and “your” refer to any person visiting our website, browsing our products, or making a purchase.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you. If you purchase on behalf of another person or entity, you confirm that you have the authority to do so.

You agree to use our website only for lawful purposes and in accordance with these terms. You must not:

  • Use our website for fraudulent, unlawful, or unauthorized activities.

  • Attempt to interfere with the security, functionality, or proper operation of our website.

  • Introduce malicious software, harmful code, or other disruptive material.

  • Copy, reproduce, distribute, or commercially exploit our website content without our prior written permission.

We reserve the right to restrict or terminate access to our website where permitted by applicable law if these terms are violated.

3. Product Information and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, materials, finishes, and prices are accurate and up to date.

However, colors and visual details may vary depending on your device, display settings, lighting, and other factors. Product images are intended to represent the items offered but may not reproduce every detail exactly.

Please review the product description carefully before placing an order, particularly information about materials, plating, dimensions, sizing, and care instructions.

Unless expressly stated in the relevant product description, no additional material, gemstone, certification, or product characteristic should be assumed.

We reserve the right to correct product descriptions, update information, or discontinue products when necessary. Such changes do not affect rights you have already acquired under applicable law.

4. Pricing and Availability

All product prices are displayed on our website in the currency indicated at checkout. Prices, promotions, and product availability may change without prior notice, subject to applicable law.

The final amount payable, including any applicable shipping charges and taxes, will be presented during checkout where applicable.

We make reasonable efforts to maintain accurate inventory information. However, a product may occasionally become unavailable after an order is submitted. If we cannot fulfill an order, we will contact you regarding the available options, including a refund where applicable.

If a pricing or listing error occurs, we reserve the right to correct it and will handle affected orders in accordance with applicable law.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products under these Terms of Service.

After submitting your order, you may receive an order confirmation email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to cancel or decline an order where permitted by law, including in cases involving suspected fraud, unauthorized transactions, inaccurate pricing, inventory issues, or suspected misuse of our website.

If your order is canceled after payment has been collected, we will arrange any required refund to your original payment method or as otherwise permitted by applicable law.

Please review your shipping address, contact information, product selection, and order details carefully before completing checkout.

6. Payments and Billing

We accept the payment methods displayed at checkout. By submitting an order, you confirm that you are authorized to use the selected payment method and that the billing information you provide is accurate and complete.

Payment processing may be handled by third-party payment providers. Your use of their payment services may also be subject to their respective terms and privacy practices.

We do not knowingly request or store complete payment card details outside the payment processing systems used to facilitate your transaction.

Any applicable taxes, shipping fees, or other charges will be displayed at checkout where required.

7. Shipping and Delivery

We aim to process and ship orders in accordance with the information provided in our Shipping Policy and at checkout.

Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise. Delivery may be affected by carrier delays, weather, customs procedures, incorrect shipping information, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information. Additional charges or delivery issues resulting from incorrect information may be the customer's responsibility, where permitted by law.

For further information about shipping methods, processing times, delivery estimates, and applicable charges, please review our Shipping Policy.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our applicable Return and Refund Policy, which forms part of these Terms of Service.

Please review that policy before placing an order to understand eligibility requirements, applicable time limits, return procedures, and refund processing.

Nothing in these terms excludes or limits any consumer rights that cannot lawfully be excluded or limited under applicable law.

9. Promotions and Discount Codes

From time to time, ZAN USA may offer promotional codes, discounts, or special offers. Each promotion may have its own eligibility requirements, expiration dates, exclusions, and redemption conditions.

Unless otherwise stated in the promotion's terms, discount codes cannot be exchanged for cash and may not be combined with other offers.

We reserve the right to modify or discontinue a promotion where permitted by law. Any changes will not override rights already established under applicable law or the specific terms of an offer.

10. Intellectual Property

All content on this website, including text, product descriptions, photographs, graphics, logos, branding, and design elements, is owned by ZAN USA or used with permission, unless otherwise indicated.

This content is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial shopping purposes. You may not reproduce, modify, distribute, publish, or commercially use our content without prior written authorization, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services to support payment processing, website functionality, shipping, analytics, or other operations.

We do not control all third-party websites or services and are not responsible for their independent content, policies, or practices.

Your use of third-party services may be subject to separate terms and conditions. We encourage you to review those terms and privacy policies before using such services.

12. Privacy and Personal Information

Your privacy matters to us. Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be collected, used, processed, and shared as described in that policy and as permitted or required by applicable law.

To learn more about how we handle personal information and how you may exercise applicable privacy rights, please review our Privacy Policy.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” and “as is” basis.

We make reasonable efforts to maintain a reliable website and provide accurate product information. However, we do not guarantee that website access will always be uninterrupted, error-free, or free from all harmful components.

Nothing in this section excludes any express product warranty or any statutory guarantee, consumer right, or other protection that cannot lawfully be excluded.

14. Limitation of Liability

To the extent permitted by applicable law, ZAN USA will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or inability to access it.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that cannot legally be excluded for defective products, fraud, or other protected claims.

These terms do not affect any rights or remedies available to consumers under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, website functionality, legal requirements, or other relevant circumstances.

The latest version will be published on this page with its updated revision date. Changes will take effect as stated in the updated terms, subject to applicable law.

Your continued use of our website after revised terms take effect constitutes acceptance of those changes to the extent permitted by law. If you do not agree with the revised terms, you should discontinue use of the website.

16. Governing Law

These Terms of Service are subject to the laws applicable to the business operating ZAN USA, without overriding any mandatory consumer protection laws that apply to your purchase.

Any dispute arising from these terms will be handled by the competent courts or other dispute-resolution bodies as determined under applicable law.

Before publishing: Identify the legal business entity and jurisdiction that operates ZAN USA, then have this section reviewed to ensure it accurately reflects your business.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

ZAN USA
Email: shopzanusa@gmail.com
Website: www.shopzanusa.com
Business Hours: Mon-Sat (8 AM to 5 PM)